Privacy Policy

Last Updated: 12/08/2026

Xlorin (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage us for website development services.

1. Information We Collect

We may collect the following types of information:

a) Information you provide directly:

  • Name, email address, phone number/WhatsApp
  • Business/company name and details
  • Project requirements, content, images, logos, and other files shared for your project
  • Payment details (transaction records; we do not store full card/bank credentials)
  • Hosting/domain login credentials (only when needed to complete your project)

b) Information collected automatically (website visitors):

  • IP address, browser type, device information
  • Pages visited, time spent, referring website
  • Cookies and similar tracking technologies (if used)

2. How We Use Your Information

We use collected information to:

  • Communicate with you regarding quotations, projects, and support
  • Deliver, maintain, and support the website/service you’ve ordered
  • Process payments and maintain records
  • Improve our services and website
  • Send project updates, invoices, or occasional service-related messages

We do not use your personal information for purposes unrelated to the service you requested without your consent.

3. Sharing of Information

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share information with trusted third-party service providers (e.g., hosting providers, payment gateways) only to the extent necessary to deliver your project.
  • We may disclose information if required by law or to protect our legal rights.

4. Data Storage & Security

  • Client project files, credentials, and communication are stored securely and accessed only by team members working on your project.
  • Hosting/domain credentials shared with us are used only for the agreed scope of work and not for any unrelated purpose.
  • While we take reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

  • We retain project-related information for as long as necessary to deliver services, provide support, and meet legal/accounting requirements.
  • You may request deletion of your personal data at any time, subject to any legal or contractual obligations that require us to retain certain records.

6. Cookies

Our website may use cookies to improve user experience and analyze traffic. You can disable cookies through your browser settings; however, this may affect certain website functionality.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal/contractual limitations)
  • Withdraw consent for us to use your information, where applicable

8. Third-Party Links

Our website or communications may contain links to third-party websites (e.g., hosting providers, payment gateways). We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated